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Skip to contentFounder of C&C Y Business & Marketing Services. Dedicated to helping hospitality leaders and sales teams lead with heart.
Claire is the founder of C&C Y Business & Marketing Services, where she helps hospitality leaders, sales teams, and small business owners communicate with more clarity, confidence, and heart through the practical integration of DiSC and Emotional Intelligence. She focuses on turning behavioral insight into real-world action, so teams don’t just “learn a model,” they change how they show up in conversations, relationships, and results.
Claire understands the pressure of quotas, the nuance of client relationships, and what it takes to consistently meet and exceed goals. Her services include DiSC-based workshops, Emotional Intelligence integration coaching, hospitality sales and service training, and consulting on human-first communication strategies for teams and leaders.
Her sweet spot is working with hospitality and service-oriented organizations that are tired of surface-level training and are ready to address the real dynamics between sales, operations, and leadership. Claire offers a full range of support: DiSC assessments and debriefs, EI integration programs, leadership development sessions, and tailored consulting to embed these tools into everyday workflows and guest experiences.
Claire’s superpower is making complex people-dynamics simple, actionable, and immediately usable, she has a knack for reading the room, naming what others feel but can’t quite articulate, and turning insight into clear next steps.
Truth be told, she’s still intentionally developing her craft as an inspiring speaker, working her way to bigger stages while sharing her expertise in DiSC and Emotional Intelligence with growing audiences.
Benedictine University 2015
Baruch College
Sales, Hospitality Leadership, DiSC, and Emotional Intelligence
WHAT TO EXPECT?
Having worked and planned Baruch College Alumni Association’s 50th Anniversary celebration, Claire understands how much behind-the-scenes works goes into putting on an event and aims to make your job as hassle free as possible!
Will work closely with you to familiarize myself with your audience (and their specific needs), your goals/objectives, and the theme of your event and create a customized message with practical, actionable deliverables to best serve them.
My primary objective is to engage, educate and empower the audience. I will use the power of story to teach pivotal lessons, principles, and strategies that they can implement immediately to raise their game!
I will remain accessible and supportive after I leave the stage (or conference room). Will supply a menu of reinforcement (and accountability) tools and programs to help each participant put what they learned into action. My commitment to serving doesn’t end when the event is over.
“Claire delivers information in a way that’s concise, informative, and transformational, ready for implementation right away. Listening to her speak is always time well spent!”
— Diane Najm, Small Business Owner
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( +62 ) 123 456 789