Hospitality sales training programs
 Albany, NY

Hospitality sales training programs
Albany, NY

Hospitality Sales Training Programs in Albany, NY – Transform Your Team’s Skills

In today’s evolving hospitality landscape, staying competitive means adapting to new consumer expectations. At C&C Y Business & Marketing Services LLC, we offer tailored hospitality sales training programs in Albany, NY, to help your team build lasting relationships and enhance customer experiences.

Our programs go beyond traditional sales tactics, focusing on emotional intelligence, adaptability, and customer-focused strategies. With our training, your team will gain the skills needed to excel in a competitive environment.

Why C&C Y Business & Marketing Services LLC?

Claire Petion Caldwell, founder and industry expert, brings over 20 years of experience working in B2B and B2C settings. Claire’s background in emotional intelligence, DiSC® assessments, and Agile EQ™ training makes our programs uniquely suited to the hospitality sector. We aim to empower your team to become trusted advisors, creating value for clients through every interaction.

Addressing Today’s Hospitality Sales Challenges

Our training programs are designed to tackle the key challenges facing hospitality sales professionals today:

  • Standing Out in a Crowded Market: Equip your team with strategies to foster loyalty and stand out from competitors.
  • Adapting to New Buying Behavior: Help your team align their approach with current consumer expectations.
  • Providing Memorable Service: Train your team to deliver exceptional experiences that drive repeat business and referrals.

What Our Hospitality Sales Training Programs Include

Our Albany, NY training programs are fully customizable to meet your team’s specific needs. Each program includes:

  • DiSC-Based Sales Training: Using DiSC® assessments, we help your team understand different customer styles for more tailored interactions.
  • Agile EQ and Emotional Intelligence Development: Build adaptability skills essential for enhancing customer satisfaction and meeting diverse needs.
  • Core Hospitality Sales Techniques: From prospecting to closing, we cover the essential skills that will strengthen your team’s performance at every level.
Levels of Training for Your Team

Our hospitality sales training programs offer various levels to suit your team’s unique requirements:

  • Foundational Sales Success: This half-day workshop introduces DiSC behavior styles and fundamental sales skills.
  • Advanced Sales Excellence: A full-day workshop with DiSC and Agile EQ assessments, interactive scenarios, and role-play exercises.
  • Elite Sales Leadership Development: A two-day intensive workshop with three months of follow-up coaching, ideal for teams focused on long-term growth.
Empower Your Albany Team with C&C Y Business & Marketing Services LLC

Investing in your team’s growth is key to staying ahead. At C&C Y Business & Marketing Services LLC, we provide the tools to help your team:

  • Build strong client relationships through adaptive, client-focused strategies
  • Deliver memorable customer experiences that lead to referrals and repeat business
  • Confidently navigate the demands of today’s hospitality industry

Ready to Elevate Your Team’s Success?

Contact C&C Y Business & Marketing Services LLC to learn more about our hospitality sales training programs in Albany, NY, and discover how we can help your team thrive.

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Let’s take your business to the next level
 and achieve extraordinary results together.

Let’s take your business to the next level and achieve extraordinary results together.

Connect with Claire P. Caldwell

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Connect with Claire P. Caldwell

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