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Success in New York’s competitive hospitality industry requires more than great customer service—it demands advanced sales skills and industry-specific knowledge. At C&C Y Business & Marketing Services LLC, we offer a Hospitality Sales Certification Program designed to empower professionals with the tools and strategies needed to excel in sales, build meaningful client relationships, and boost revenue.
The hospitality industry is fast-paced and customer-centric, making it essential for sales teams to:
Our comprehensive certification program is tailored for New York’s hospitality professionals and sales teams.
Core Sales Techniques
Master the fundamentals of hospitality sales, including prospecting, negotiation, and upselling.
Behavioral Insights with DiSC®
Use behavioral assessments to understand team dynamics and customer decision-making styles.
Emotional Intelligence in Sales
Develop the ability to adapt your approach to match customer emotions and needs.
Customer Loyalty Strategies
Build lasting relationships that translate to repeat business and higher revenue.
Real-World Application
Participate in interactive role-playing sessions and case studies to refine your skills.
This certification program is ideal for:
Upon completing the program, participants will:
With decades of experience in sales training and workplace development, Claire P. Caldwell and her team bring practical insights and cutting-edge techniques to every program. Our hands-on approach ensures you leave with the skills to succeed in New York’s competitive market.
Take the next step in your career with our Hospitality Sales Certification Program. Contact C&C Y Business & Marketing Services LLC today to learn more and register for upcoming sessions.
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