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In the bustling and competitive hospitality industry of New York, standing out requires more than just excellent service—it requires connection, adaptability, and emotional intelligence (EQ). At C&C Y Business & Marketing Services LLC, we specialize in helping hospitality professionals and teams develop these critical skills to enhance sales, improve customer relationships, and build cohesive, high-performing teams.
The hospitality industry is built on relationships—whether with customers, team members, or stakeholders. Emotional intelligence enables professionals to navigate these relationships effectively by:
At C&C Y Business & Marketing Services LLC, we use proven tools like the DiSC® Behavioral Assessment and Agile EQ Training to equip you with the insights and strategies needed to thrive. With our customized approach, we help hospitality businesses achieve measurable results in:
Claire P. Caldwell, founder of C&C Y Business & Marketing Services LLC, brings over two decades of experience in B2B and B2C environments. A DiSC Certified Facilitator with a track record of driving sales growth, Claire has worked with industry leaders like Verizon to achieve measurable results. Her deep understanding of the hospitality industry and emotional intelligence strategies ensures her clients gain a competitive edge.
If you’re ready to elevate your business, improve your team’s performance, and deliver exceptional customer experiences, we’re here to help. Contact C&C Y Business & Marketing Services LLC today to learn how our emotional intelligence training programs can unlock your team’s full potential and drive your business forward.
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