Author: Claire P. Caldwell

In the luxury hospitality industry, every interaction with a guest is an opportunity to create a lasting impression. But even the most skilled sales teams

In the competitive world of hospitality, sales success is no longer just about offers, packages, or pricing. Today, the most effective sales teams excel because

In hospitality, the moments that matter aren’t always on a checklist. Guests don’t remember the thread count of the sheets or the fancy décor—they remember

Think about the last time you had an unforgettable stay at a hotel or an amazing night at a restaurant. Chances are, what stuck with

In hospitality, every moment matters. The smile at the front desk, the thoughtful suggestion from a server, or the warm farewell from the concierge—these aren’t

Sales isn’t just about closing deals—it’s about building trust, creating real connections, and understanding what makes people tick. And here’s the truth: every person is

At  C &CY Business and Marketing Services, we believe great sales leaders aren’t hired, they’re grown. Companies that nurture talent from within see higher retention,

Sales isn’t about being the loudest in the room,it’s about being the most strategic, empathetic, and relentless. Whether you’re a seasoned rep looking to up

In today’s competitive sales landscape, aggressive tactics may secure quick wins but often damage long-term relationships. At C&CY Business and Marketing Services, we champion positive

In the high-stakes world of automotive sales, motivation isn’t just a bonus—it’s the engine that drives success. Sales teams face daily challenges, from overcoming customer