In New York City, hospitality moves fast. Bookings happen in seconds, expectations run high and every guest is just one click away from choosing a competitor. Whether you’re managing a boutique gem in SoHo or a luxury tower in Midtown, your team needs more than good service, they need sharp sales instincts, persuasive confidence and meaningful guest engagement.
C&C Y Business & Marketing Services LLC brings exactly that, with personalized, high-impact hotel sales training crafted for the rhythm and richness of NYC.
This city hosts the world: CEOs, tourists, influencers, diplomats, event planners and more. With that comes fierce competition and rapid guest turnover. Even the most charming lobby won’t close a deal without a team that knows how to sell with empathy, clarity and confidence.
We help your staff:
Turn browsers into bookers
Handle objections with grace
Sell value, not just price
Convert walk-ins, OTA leads and corporate inquiries seamlessly
Our training is not a one-size-fits-all workshop. It’s a thoughtfully designed experience for:
Guest Services Staff who can upsell naturally and build loyalty
Every module is practical, humanized and aligned with your brand’s voice and NYC’s guest behavior.
Custom Sales Playbooks
Based on your hotel’s audience, room types and selling points
Perfect for Boutique to Luxury
Whether you’re a chic 30-room property or a 500-room brand, our training flexes to fit you
Let’s connect. Whether you’re looking to strengthen guest relationships, increase direct bookings or build a more confident front-line team, we’re here to help.
Reach out today and discover how customized hotel sales training can reshape the way your team engages, sells and thrives in the heart of NYC.
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