In hospitality, your people are your brand. From the first phone call to the final farewell, every guest interaction shapes

Generic sales pitches fall flat because they don’t address what really matters to your prospect. The most successful sales professionals

You know that feeling when you’re completely in your zone at work—when everything just flows and you’re operating at your

In the high-stakes world of hospitality sales, technical skills alone won’t close deals—emotional intelligence (EQ) will. At C&CY Business and

In the hospitality industry, guest satisfaction is paramount, and the ability to connect on a personal level plays a crucial

In the competitive world of hospitality, maximizing both revenue and guest satisfaction is crucial to standing out. Sales teams play